Mobile App Privacy Policy

ADITRIUM MOBILE APP – PRIVACY POLICY

Last updated: 12 Nov 2025

This Privacy Policy describes how ADITRIUM GROUP (“ADITRIUM”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you use our mobile application (“App”), website (www.aditrium.com), and any related services (collectively, the “Services”).

By downloading, accessing, or using our App, you agree to the collection and use of your information in accordance with this Privacy Policy.
If you do not agree with this Policy, please do not use our App or Services.

1. INFORMATION WE COLLECT

We collect several types of information to provide and improve our Services to you:

(a) Personal Information

When you register, make a purchase, or interact with our App, we may collect:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Billing information (excluding full credit card details)
  • Login credentials (username, password)
  • Communication preferences

(b) Cookies and Tracking Technologies

Our App and website may use cookies, analytics tools, and similar tracking technologies to:

  • Maintain user sessions
  • improve user experience

You can disable cookies in your device or browser settings, but some features may not function properly.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver your orders
  • Communicate order updates, offers, and customer support
  • Manage your account and preferences
  • Improve our products, services, and user experience
  • Prevent fraudulent transactions and ensure security
  • Comply with legal and regulatory obligations

We may also use aggregated or anonymized data for analytics, marketing, and service optimization.

3. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These include:

  • Encrypted data transmission (SSL/TLS)
  • Restricted server access
  • Regular security reviews and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure.
You acknowledge that you share information at your own risk.

4. DATA RETENTION

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce our agreements

When no longer required, your personal data will be securely deleted or anonymized.

5. YOUR RIGHTS AND CHOICES

Depending on applicable laws, you may have the right to:

  • Correct inaccurate or incomplete information
  • Request deletion of your data (“Right to be Forgotten”)

To exercise these rights, please contact us at info@aditrium.com

6. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted within the App and on our website with the updated effective date.
Your continued use of our Services after any changes constitutes acceptance of the revised Policy.

7. CONTACT INFORMATION

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact us at:

📧 Email: info@aditrium.com
📞 Helpline: +971 52 604 4805
🌐 Website: www.aditrium.com
🏢 Address: ADITRIUM GROUP, United Arab Emirates